Banking & Financial Services

The Banking and Financial Services industry includes a variety of business models, with sectors such as retail banking and insurance being more consumer-focused, and investment banking and wholesale banking more institutional in nature.

Generally speaking, HR in this sector is results-focused and fast-paced, as internal customers can have strong and demanding personalities and need to make key business decisions at speed. On the plus side, the work can be well-paid, intellectually challenging and, depending on business coverage, exhilarating. On the negative side, some financial institutions view HR as a ‘necessary evil’ rather than a value-add. Common frustrations from HR practitioners in this sector include lack of buy-in from management, long hours, and business volatility.

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