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Regional HR Leaders Discuss the Development of HR Service Delivery Models

Posted: 21.10.09

The Chapman Consulting Group today hosted an HR roundtable discussion for 15 select HR Heads. Regional HR leaders from high-profile multinationals in the Financial Services, FMCG, IT & Telecommunications, Oil & Gas, Real Estate, Pharmaceutical, Insurance, and Industrial sectors met over lunch at the Singapore Cricket Club to discuss the topic of "Asia Pacific HR Service Delivery Models: What's Working and What's Not".

Participants at the lunch were able to share their experiences in adopting a number of different decentralised, regionalised, internationalised and hybrid HR service delivery models. In every example, the method of delivery depended on a balancing act of factors. For some, HR was set up largely along the lines of what the business expected; in others the HR function was able to dictate its own strategy, which in turn needed the ‘buy-in' from the business; and there were some examples of where the HR service model was less pre-designed and was more a simple reflection of the organisation's size, complexity and stage of development.

This is an excerpt. For the full press release, please download the PDF version below.